Toast is a cloud-based restaurant management software company providing a comprehensive, Android-based point of sale system for the restaurant sector. Their solutions help manage operations, payments, digital ordering, reservations, marketing, and loyalty programs, aimed at enhancing customer experiences and operational efficiency.
The posting instructs the candidate to 'evolve employee listening strategy and implement new listening posts' and 'explore options to utilize AI tools in systematically capturing and understanding candidate and employee voice.' This, in combination with the requirement for advanced proficiency in employee listening platforms (e.g., Qualtrics, Glint, Medallia), indicates an active intent to implement and possibly evaluate new HR feedback software.